Facility Administrator
ISS Facility Services Australia and New Zealand
What the role involves
- Coordinating maintenance
- Managing work orders
- Preparing KPI reports
What they ask for
Experience in facilities management, property, maintenance, contract administration, or a related field; experience with CMMS/CAFM or work order management systems; advanced Microsoft Office skills, particularly Excel
About the job
Facility Administrator | Auckland, NZ
📍 Auckland | Facilities Management
Join ISS Facility Services as a Facility Administration Coordinator and play a key role in supporting the delivery of facilities management services for a major client. This is a fast-paced, collaborative role where you'll work closely with operational teams, contractors, suppliers, and client stakeholders to ensure maintenance, reporting, compliance, and financial processes run smoothly.
What you'll do:
✅ Coordinate reactive and planned maintenance through CAFM/CMMS systems
✅ Manage work orders, records, contractor compliance, and documentation
✅ Prepare KPI reports, dashboards, and client reporting
✅ Support procurement, invoicing, purchase orders, and month-end processes
✅ Deliver exceptional customer service to clients and stakeholders
✅ Drive process improvements and support operational efficiency
About you:
✔ Experience in facilities management, property, maintenance, contract administration, or a related field
✔ Strong administration, coordination, and stakeholder management skills
✔ Experience with CMMS/CAFM or work order management systems
✔ Advanced Microsoft Office skills, particularly Excel
✔ Strong attention to detail and ability to manage multiple priorities
✔ A proactive, customer-focused, and solutions-oriented approach
Experience with Power BI, SharePoint, reporting, financial administration, or contract mobilisation projects will be highly regarded.
Why ISS?
At ISS, we are committed to connecting people and places to make the world work better. Join a global organisation where you'll have the opportunity to grow your career, contribute to meaningful client outcomes, and work within a supportive and high-performing team.
📩 Apply now and join the ISS team in Auckland.
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