Customer Service
Hynds Group · 201-1000 employees
What the role involves
- Providing customer service
- Processing orders
- Managing stock
What they ask for
Previous customer service, retail, trade sales, or branch experience; strong communication and relationship-building skills; attention to detail; computer and administration skills; full Class 1 driver licence; forklift experience and F endorsement preferred; legal right to work in New Zealand.
- Professional licence or registration
- Driver licence
About the job
Customer Service Representative - Bromley Branch
Join Hynds and Be the Difference for Our Customers
At Hynds, our customers are at the heart of everything we do. We're looking for an enthusiastic, customer-focused professional who enjoys building relationships, solving problems, and being part of a supportive team.
This is a varied role where you'll provide exceptional customer service, support sales activities, assist with branch administration, and help maintain efficient stock and yard operations.
If you enjoy working with people, like variety in your day, and want to join a company where people genuinely matter, we'd love to hear from you.
About the Role
As a key member of our branch team, you will:
- Provide outstanding service and support to trade and retail customers
- Process customer enquiries, orders, quotes, credits, and sales transactions
- Build strong relationships with customers and internal teams
- Complete invoicing, receipting, banking, and other branch administration tasks
- Assist with stock control, stocktakes, and receipting inwards goods
- Maintain a clean, safe, and professional branch environment
What You'll Bring
- Previous customer service, retail, trade sales, or branch experience
- Strong communication and relationship-building skills
- Excellent attention to detail and accuracy
- A positive, hands-on, team-focused attitude
- Good computer and administration skills
- Commitment to health and safety
- Full Class 1 Driver Licence
- Forklift experience and F Endorsement preferred but not essential
Why Join Hynds?
- Health Insurance (subject to eligibility)
- Employee Assistance Programme (EAP)
- Discounts through our company partners
- Ongoing training and development opportunities
- Career progression across the Hynds Group
- Supportive team culture where people matter
Pre-Employment Checks
The successful applicant will be required to complete a pre-employment medical, drug and alcohol screening, and criminal history check. Applicants must have the legal right to work in New Zealand.
Apply Now
If you're passionate about customer service, enjoy being part of a team, and are ready for a role with variety and opportunity, we'd love to hear from you.