Customer Service
Hynds Group · 201-1000 employees
What the role involves
- Providing sales support
- Operating forklift
- Completing administration tasks
What they ask for
NZ driver licence full class 1 and F endorsement; advanced product knowledge; excellent customer service; health and safety understanding; ability to handle products up to 20 kg; legal right to work in NZ; pass pre-employment medical, drug screen, and criminal history check.
- Professional licence or registration
- Driver licence
About the job
- Full-time permanent role
- Career progression & development opportunities
- Health Insurance Cover & Free Annual Health Checks
Key Responsibilities
- Provide sales support for all branch customers
- Build and maintain internal relationships with procurement and demand management teams
- Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits
- Regularly operating the forklift to move product around the site
- Accurately completing all your duties on time to a high standard of safety and quality.
Key Attributes
- Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers' needs are met
- Advanced knowledge of Hynds products and application knowledge is important, as is an understanding of how products work together to form solutions
- NZ driver licence full class 1 and F endorsement
- Business smart and understands the key levers that drive business performance
- Practical understanding and experience of health and safety standards
Who we are:
Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.
We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.
Pre-employment checks:
Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.
Applying for this job
What to show on your CV
- It needs a professional licence or registration. Put yours near the top, with its number if the profession uses one.
- It asks for a driver licence. Say which class you hold, and whether it's full.
- It names forklift and Vault. Use the same words on your CV for the ones you've used, so a search finds them.
Our guides to the New Zealand CV format, cover letters and interview questions cover the rest.