Customer service

Customer Service

Hynds Group · 201-1000 employees

Christchurch, Canterbury5 days ago
OnsiteFull timeNo experience needed

What the role involves

  • Providing sales support
  • Operating forklift
  • Completing administration tasks

What they ask for

NZ driver licence full class 1 and F endorsement; advanced product knowledge; excellent customer service; health and safety understanding; ability to handle products up to 20 kg; legal right to work in NZ; pass pre-employment medical, drug screen, and criminal history check.

  • Professional licence or registration
  • Driver licence

About the job

  • Full-time permanent role
  • Career progression & development opportunities
  • Health Insurance Cover & Free Annual Health Checks

Key Responsibilities

  • Provide sales support for all branch customers
  • Build and maintain internal relationships with procurement and demand management teams
  • Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits
  • Regularly operating the forklift to move product around the site
  • Accurately completing all your duties on time to a high standard of safety and quality.

Key Attributes

  • Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers' needs are met
  • Advanced knowledge of Hynds products and application knowledge is important, as is an understanding of how products work together to form solutions
  • NZ driver licence full class 1 and F endorsement
  • Business smart and understands the key levers that drive business performance
  • Practical understanding and experience of health and safety standards

Who we are:

Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.

Pre-employment checks:

Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.

Applying for this job

What to show on your CV

  • It needs a professional licence or registration. Put yours near the top, with its number if the profession uses one.
  • It asks for a driver licence. Say which class you hold, and whether it's full.
  • It names forklift and Vault. Use the same words on your CV for the ones you've used, so a search finds them.

Our guides to the New Zealand CV format, cover letters and interview questions cover the rest.

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