Consumer and Family Leader - Mental Health and Addictions Services
Health New Zealand | Te Whatu Ora · 5001+ employees
What the role involves
- Developing systems
- Facilitating collaboration
- Supporting service improvement
What they ask for
Relevant lived experience in mental health and addictions, strong administrative and organizational skills, excellent communication and computer skills, and a current full New Zealand driver's licence.
- Professional licence or registration
- Driver licence
About the job
- Permanent, full-time role working 40 hours per week
- Based in Manaia House in central Whangārei
- Join a team that invests in your growth, supports work-life balance, and recognises your contribution!
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
We have an exciting opportunity for a Consumer and Whānau Leader to join our Mental Health and Addictions Service in Te Tai Tokerau. In this role, you will develop and facilitate systems and processes for consumer and whānau voices to be heard as well as facilitate service workforce, consumers and whānau to work collaboratively in service improvement and service development.
Click here to view the position description.
About the Team/Service/Location
You’ll be joining a closeknit, collaborative, multidisciplinary team committed to delivering high quality, patient-centred care within a supportive and well-established clinical service.
For more information on living and working in Northland click here
About you
To be successful, you will be highly motivated and have excellent communication and computer skills. You will also have:
- Relevant lived experience with the mental health and addictions sector
- Strong administrative and organisational skills
- A current, full New Zealand drivers’ licence
Whilst not essential, if would be advantageous to have experience working as a consumer or whānau leader or advisor.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 26 November 2026. If you have any questions about the role, please contact Michelle Apetera at NL-Jobs@TeWhatuOra.govt.nz
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
Job Details
Job: Consumer Advisor
Primary Location: NTL-Whangarei
Unposting Date: Ongoing
Applying for this job
What to show on your CV
- It needs a professional licence or registration. Put yours near the top, with its number if the profession uses one.
- It asks for a driver licence. Say which class you hold, and whether it's full.
- For the work it describes, like "Developing systems", give an example from your own experience, with a result you can talk about at an interview.
Our guides to the New Zealand CV format, cover letters and interview questions cover the rest.