Clubhouse Restaurant Manager - Hawke's Bay New Zealand

Job Description

What you will do:

As Clubhouse Restaurant Manager, you'll lead the daily operation of our Golf Clubhouse Restaurant and Bar, creating memorable dining experiences that reflect Rosewood's luxury hospitality standards.

You will:

• Lead and inspire a small, close-knit team to deliver exceptional service every day.
• Create memorable guest experiences through genuine hospitality, attention to detail, and professional service recovery.
• Oversee daily restaurant and bar operations, ensuring high standards of presentation, cleanliness, and service.
• Recruit, train, coach, and develop team members while fostering a positive and engaged team culture.
• Manage reservations, guest requests, and day-to-day administration, including rostering and labour management.
• Ensure daily menus, service standards, and operational priorities are clearly communicated to the team.
• Oversee stock control, ordering, monthly stocktakes, beverage management, and cost efficiencies.
• Maintain accurate point-of-sale and charging processes and ensure operational checklists are completed.
• Work closely with Culinary, Golf Operations, and Guest Services teams to deliver a seamless guest experience.
• Uphold Rosewood brand standards, guest confidentiality, and compliance with all health, safety, licensing, and food hygiene requirements.
• Identify opportunities to enhance service, grow revenue, and continually elevate the Clubhouse experience.

What you will bring:

We're after someone who is:

• Professionally experienced – minimum 3 years in a senior food & beverage or restaurant leadership role, ideally in a luxury or clubhouse setting.
• Compliance – must hold a LCQ and managers certificate
• Organised and detail-oriented – you thrive in fast-paced, high-expectation environments
• A true host – friendly, approachable, and confident, with an infectious smile
• Team-focused – a natural leader who communicates clearly and motivates others
• Service-driven – nothing makes you happier than a guest who’s blown away by their experience
• Passionate about golf – whether you're a weekend warrior or just love the sport, your enthusiasm will resonate with our guests
• Barista skills, wine knowledge, and a love for the Hawke’s Bay lifestyle are all welcome bonuses.

What we offer:

• Competitive remuneration package.
• Daily staff meals prepared by our culinary team.
• Access to the Rosewood Staff Perks Programme, including a range of discounts and partner benefits.
• Ongoing learning, development, and career progression opportunities.
• Supportive leadership and a collaborative team environment.
• The opportunity to work in one of New Zealand’s most stunning luxury hospitality destinations.

About Us

Far out to the east of Hawke’s Bay wine country, The Farm at Cape Kidnappers sits atop rolling hills and rugged cliffs that give way to vast sea views and an ever-present horizon. Home to not only a lodge and spa, this unique property also boasts one of the world’s top golf courses, a sanctuary for some of New Zealand’s most precious flora and fauna, and a working farm. Warm and enveloping, Cape Kidnappers generous suites offer sumptuous comfort and awe-inspiring views in equal parts. Ranked as one of the top two hotels in New Zealand and Australia by Travel + Leisure, and within the top 20 hotels in the world by Conde Nast Traveller, Cape Kidnappers delivers stunning exclusive guest experiences including the Can-Am Farm Tour, Kiwi Discovery Walk, Cape Kidnappers Gannet Colony and much, much more.