Customer service

Claims Technician - Hamilton, New Zealand

McLarens · 1001-5000 employees

Hamilton, Waikato4 days ago
OnsiteFull timeMid level

What the role involves

  • Progressing insurance claims
  • Managing relationships
  • Supporting loss adjusters

What they ask for

2-3 years of claims experience; strong organisational skills; attention to detail; ability to manage competing priorities; excellent written and verbal communication; solutions-focused and professional approach.

  • 2+ yrs experience

About the job

Claims Technician - Hamilton, New Zealand

Date: Oct 13, 2026

Location:

Hamilton, AUK, NZ

Company Brand: McLarens

At McLarens, we're constantly striving for better. When people turn to their insurance in times of need, we often make the critical difference, offering calm, expert guidance exactly when it matters most. From disaster relief to marine, engineering to property damage, our work spans the globe. And, in an ever-changing world, we're constantly moving forward.Your New Role We are looking for a proficient and highly organised Claims Technician with 2-3 years of claims experience to join our Hamilton team. The role will work with Loss Adjusters and external suppliers from around the country progressing insurance claims through to settlement. Experience across both domestic and commercial claims would be highly advantageous.About You You will be passionate about helping people, have an inquisitive mind and desire a challenging and rewarding role. You will have a track record for establishing and managing effective relationships with brokers, insurers and suppliers along with:

  • Strong organisational skills and attention to detail

Ability to manage competing priorities in a fast-paced environment Confidence working with a wide range of stakeholders Excellent written and verbal communication skills A solutions-focused, empathetic, and professional approach

Your New Company Claims? Adjusting? Assessments? Sure, that's what we do, but really we are in the business of helping people. McLarens specialises in claims management and assessment services, with a key focus on customer outcomes. We care about our impact on each other and actively supporting people in their time of need. With over 2,000 employees globally, in New Zealand we have branches spanning the country, and more than 200 team members. McLarens Benefits - It's all here!

  • Competitive salary
  • Incentive programme for staff
  • Opportunity to work with cutting-edge technologies in a dynamic environment
  • Supportive team culture that values collaboration
  • Professional development
  • Birthday leave
  • Flexible working options
  • Wellness benefit
  • Group insurance programme
  • Proactive EAP Services
  • Staff tenure programme
  • Access to experts and worldwide opportunities as part of a 2000+ staff global company
  • And more importantly, join an industry recognised award winning business.

If you're ready to further develop your career as an experienced Claims Technician and thrive in a fast-paced, collaborative environment, we want to hear from you! Apply now and join us in shaping the future of McLarens. It's all here.