Administrator Workflow and Reporting

Job Description

Administrator Workflow and Reporting

2 Roles Available – 1 permanent, 1 fixed term

Te Haeata/The Opportunity

Come join us in this newly created position, where you will be able to put your strong data entry skills, eye for detail and accuracy, and ability to work in an extremely busy correspondence team to work!

As our Administrator Workflow and Reporting, you will work with another Administrator jointly having responsibility for logging and tracking all requests for information from Ministers and members of the public. You will manage the official correspondence database and delivery of official correspondence to teams, ensuring that business units follow processes and guidelines to provide timely responses to these requests. This involves assessing incoming correspondence, acknowledging requesters, logging requests in the database, and updating records as progress is made. In this role you will also undertake regular reporting to ensure that responses are being completed, standards are being met and managers have visibility of the correspondence in progress.

The position manages four public facing correspondence mailboxes. The successful candidates need to be able to work the hours of 8:00am to 5:00pm, Monday to Friday.

This will be a busy and challenging role, so will require someone who is flexible, calm and can multi-task. You will be joining a supportive and enthusiastic team who have a genuine interest in sharing knowledge and supporting one another in an enjoyable, busy and sometimes challenging environment.

Ō pūkenga/Skills and Experience

Our ideal candidate will have:

• Experience of data entry and excellent attention to detail

• Strong organisational and coordination skills, with the ability to manage multiple mailboxes at one time

• Strong customer focus and the ability to build and maintain positive stakeholder relationships and effective networks

• Excellent communication skills

• Energy to thrive in a fast paced and time bound environment.

Mō mātou/About us

At Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

The Administrator Workflow and Reporting reports to the Team Leader in the Ministerial Services team. The team oversees and drafts responses to official correspondence, including Official Information Act and Privacy Act requests, Ministerial correspondence, Parliamentary questions and other pieces of correspondence for the Ministry.

Our National Office team is based in the Justice Centre, Wellington. Successful candidates will be able to work from home up to one day per week (Tuesday to Thursday) when they have completed their induction training.

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave for permanent position and 4 weeks holiday leave for fixed term position

• flexible work hours where possible

• an online professional development portal

• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Salary range: $56,343 to $74,416 per annum. Appointment within this range will be based on skills and experience.

Applications close on: 8 November 2026

If you have any questions, please contact recruitment@justice.govt.nz