Administrator

The School of Veterinary Science (SoVS) are seeking applications for a Administrator to join our Farm Services Clinic team, at Massey University's Manawatū campus in Palmerston North. This position is a full-time, permanent opportunity.

Ko Wai Mātou | About us

The Farm Services Clinic provides veterinary services to both Massey-owned and commercial farms, with a focus on dairy cattle, alongside sheep, beef and lifestyle block animals. Our primary goal is to deliver outstanding clinical care while creating exceptional hands-on learning opportunities for veterinary students, both on-farm and in our modern Farm Animal Hospital.

We are a supportive team of veterinarians, technicians and support staff, including specialist veterinarians in dairy cattle and ruminant medicine, surgery and reproduction. We pride ourselves on our collaborative, family-friendly culture, with a strong commitment to wellbeing, professional development and work-life balance.

As part of Massey's world-leading School of Veterinary Science, you'll contribute to a programme internationally recognised for excellence in animal health, welfare, biosecurity and sustainable production.

Mō tēnei tūranga mahi | About the role

As a key member of the Farm Services Clinic, this role provides comprehensive operational support across reception, administration, diary coordination, client services, and veterinary medicines dispensing. With a strong understanding of large animal veterinary practice and farming systems, you will play a pivotal role in ensuring the smooth day-to-day running of the clinic, delivering exceptional service to clients while supporting efficient, compliant, and effective clinic operations.

In this varied and rewarding role, you will:

• Perform reception duties and clinic administration tasks for staff, students, clients, and external stakeholders.
• Proactively manage the clinic diary, taking into account clinic resources, client and farming calendar requirements, and animal welfare outcomes.
• Act as the central communication point for the clinic.
• Assist with clinic financial processes.
• Process and dispense veterinary medicines in accordance with clinic protocols.
• Assist with clinic inventory management.
• Assist with maintenance of clinic equipment and vehicles.

Mōu | About you

We're looking for someone who thrives in a busy environment, enjoys working with people, and has a genuine understanding of the agricultural sector. You'll bring strong administrative skills, a customer-focused approach, and the confidence to support a range of clinic activities.

To be successful in this role, you'll have:

• Knowledge of and experience within the farming sector, particularly dairy farming
• Experience working in the veterinary industry
• Proven administration and customer service experience
• Strong computer skills, including experience with Windows and Microsoft Office applications
• Excellent communication and organisational skills
• The ability to manage multiple priorities and work independently
• A professional, positive, and team-focused approach
• Experience using veterinary practice management systems (desirable).

Ko ngā hua o te tūranga? | What's in it for you?

You'll join a collaborative, future-focused team who support world-class teaching and research across the University. Based on our beautiful Manawatu campus, you'll enjoy a supportive work environment with a healthy work-life balance and access to campus cafes, gym facilities, and green spaces.

You will also receive up to 6.75% employer contribution to the UniSaver Superannuation Scheme, five university holidays each year in addition to annual leave and a subsidised Southern Cross Healthcare plan for you and your whānau.

The salary will depend on experience but will be in the range of Grade 4 ($51,554 - $75,351).

Applications will be reviewed upon submission so apply now!

Further enquiries should be directed to: Karla Pearce, Clinic Manager, email at K.Pearce@massey.ac.nz.

Desired Skills and Experience

Administration Coordination Organisation Communication Scheduling CustomerService RelationshipBuilding Prioritisation Multitasking Accuracy Compliance ProblemSolving Teamwork Adaptability Efficiency Planning Recordkeeping InventoryManagement Logistics MicrosoftOffice