Senior Analyst - English, Arabic, Microsoft Windows
HCL Technologies Limited · 5001+ employees
A global IT services and technology company delivering digital, engineering, cloud, and AI solutions.
Providing remote support · Resolving technical issues · Maintaining service quality
Proficient in Arabic and English; solid understanding of Windows OS and remote desktop support tools; familiarity with ticketing systems; basic networking knowledge; ITIL Foundation and CompTIA A+ certifications optional.