Technical Compliance Lead - The I.T. Team

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of

Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About This Position

One of our operating companies The I.T Team is looking for a Technical Compliance Lead to join their team in Christchurch!

This is an exciting opportunity for a senior technical professional who thrives on improving security, compliance, and operational excellence across managed environments. You'll act as the technical lead for the Compliance function, providing leadership across Security Operations (SOC) and Network Operations (NOC), driving continuous improvement initiatives, and coordinating responses to complex security and compliance incidents. This role is ideal for someone who enjoys balancing technical strategy, operational leadership, and hands-on problem solving within a collaborative MSP environment.

Responsibilities

• Lead and coordinate security, compliance, monitoring, and operational activities across the Compliance function.
• Act as the senior escalation point for complex security, compliance, and operational incidents.
• Drive continuous improvement initiatives, automation opportunities, and service enhancements.
• Develop and maintain technical standards, processes, and documentation.
• Collaborate with internal teams and clients to deliver secure and compliant technology outcomes.
• Mentor team members and promote best practices across the business.
• Contribute to risk management, reporting, and ongoing improvement of security posture.

Qualifications/Experience

• Proven experience in a senior technical role within an MSP environment.
• Practical Microsoft experience including identity, Conditional Access and Microsoft Defender technologies.
• Experience managing security incidents, vulnerabilities, patching, and compliance initiatives.
• Experience operating RMM, security, monitoring or compliance tooling.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Experience mentoring technical team members and leading initiatives.
• Ability to lead or coordinate technical incident responses.

Benefits

• Flexible work arrangements
• Exposure to modern security, compliance, and Microsoft technologies.
• Collaborative and supportive team culture.
• Ongoing professional development and certification opportunities.
• The chance to influence tooling decisions, and security maturity across a diverse client portfolio.