Service Planner/Data Analyst

• Maternity Cover - 1 year
• Mt Wellington - Auckland based role

At Daikin, we draw upon our many years of experience to provide solutions to customers worldwide in each climate to achieve superior comfort levels in the commercial and residential environment. As a leading air conditioning company with over 80 production bases in each region worldwide, Daikin has earned a reputation for world-leading performance, quality and reliability.

We are driving a Continuous Improvement program and are investing in improving facilities, technology, systems, processes and the capability of our people.

Our Opportunity:

We are committed to our success and can only do this with exceptional employees. Therefore, we are seeking a talented Service Planner/Data Analyst to deliver on our promise to customers of exceptional service and reliability.

Working within a team-based environment, the responsibilities and variation of this role are vast.

A taste of what the position will be involved with:

• Analyse sales results and trends, sales orders, market trends, seasonal variations, project enquiries, marketing activities (product launches and model changes) and communicate with all relevant parties (internally & externally) to ensure understanding and plan accordingly.
• Source data from relevant systems (e.g. SQL Servers, SAP, excel) for analytical needs
• Work with complicated data sets (eg: commercial, customers, market, stock availability, property and macro trend), extract, integrate and use them to create intuitive reports, analytics, visualisation tools or presentations.
• Working closely with cross-functional teams and business stakeholders on a variety of analytics projects
• Enable the development and execution of our business strategy
• Clear data storytelling and deliver quality outcomes
• Identify and highlight business opportunities based on performance trends
• Support and drive operational efficiency activities
• Research market for sales strategy, Market trend analysis, warranty data analysis, competitor's movement, New Product development
• Creation and maintenance of Qliksense system, coordinate with stakeholders and improve tool based on feedback
• Prepare sales progress report & forecast in detail (model by model) based on the sales forecast monthly, bi-weekly if required.
• Continuous improvement on existing reports to automate and decrease time
• Documentation of process and procedures

What you will bring?

• High level of analytical skills
• Expert Excel skills and advanced MS Suite (PPT)
• Advanced BI products skills - Qlikview(sense)
• Intermediate SQL skills
• Ability to analyse and solve problems
• Outstanding communication and interpersonal skills; able to deal with various levels within the organisation
• Strong interest in and understanding of IT
• Focused on continuous improvement
• Ability to take initiative and deal with a changing environment
• Ability to deal with conflicting priorities and plan accordingly to achieve deadlines and timeframes.
• Ability to deal with various cultures

Why Choose Us?

Join a forward-thinking environment that champions professional growth, supports continuous improvement, and celebrates diversity.

The business has a supportive and inclusive culture with many different teams who integrate well together.

If you feel you have what it takes to jump into the Sales Planning team - apply now!

To apply for this job go to: http://talentpropellerjobs.co.nz & enter ref code: 6943022. Applications close 20 November 2026