Senior National Transactions Automation Specialist
Te Whatu Ora · 5001+ employees
What the role involves
- Resolving system errors
- Supporting ticket resolution
- Driving process automation
What they ask for
Financial experience in Order-to-Cash or Procure-to-Pay; strong proficiency in Oracle FPIM, EDI, invoice scanning or equivalent; ability to investigate complex system issues and lead improvement initiatives.
About the job
- Permanent, Full-Time
- Work from where you are
Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.
We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities.
Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.
About the Role
The primary purpose of the Senior National Transactions Automation Specialist role is to ensure the smooth interface between FPIM and other systems that interact with the AP and AR modules, including investigating and resolving errors and exceptions.
You will support the resolution of tickets raised through ServiceNow and oversee exceptions reported through applications such as Satori, More4Apps and other systems supporting AR and AP processes.
As a senior member of the team, you will also play a key role in driving innovation and continuous improvement across transactional processes. You will identify opportunities to simplify, automate and improve existing processes, contribute to the development and implementation of new solutions, and support projects and change initiatives that improve efficiency and service delivery.
About you
You will have financial experience within Order-to-Cash or Procure-to-Pay workstreams, with a strong understanding of end-to-end transactional processes. Strong proficiency in Oracle FPIM, EDI, invoice scanning, or other relevant equivalent tools is essential.
You grasp technical concepts with ease, are comfortable investigating complex system and process issues, and adapt successfully to changing situations.
You will bring a continuous improvement mindset, with the ability to identify opportunities for innovation, automation and process simplification. You will have experience contributing to or leading projects and improvement initiatives, including working with stakeholders to understand requirements, develop solutions and support successful implementation.
As this is a senior role, you will be comfortable taking ownership of work, using initiative to progress issues and improvements, and providing guidance and support to others where required.
Working for Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply, please click “apply now.” All applications must be submitted through our online careers portal by 11:59PM Thursday 12 November 2026. For further information, please contact Nicole Rickard on Nicole.Rickard@TeWhatuOra.Govt.NZ.
The full position description is available on the Health New Zealand Careers site.
We will review applications as received and may proceed with the recruitment process before the closing date of this advert.
Applying for this job
What to show on your CV
- It names Oracle FPIM, EDI, ServiceNow, Satori and More4Apps. Use the same words on your CV for the ones you've used, so a search finds them.
- For the work it describes, like "Resolving system errors", give an example from your own experience, with a result you can talk about at an interview.
Our guides to the New Zealand CV format, cover letters and interview questions cover the rest.