Senior Business Analyst (Technical)
SafetyNet · 51-200 employees
What the role involves
- Leading discovery
- Defining requirements
- Mapping processes
What they ask for
4+ years as a Senior Business Analyst in technology-enabled service environments; strong elicitation, BPMN, requirements matrices; ability to read API specs; Jira, Confluence, Azure DevOps, Power BI or Excel; fixed-term until June 2028.
- 4+ yrs experience
About the job
Work at the intersection of operational users, architects, delivery teams and suppliers to define the requirements, interfaces, processes and acceptance evidence needed for the LIS transition.
Fixed Term until June 2028
The opportunity
- Lead discovery through interviews, workshops, observations and document reviews with customers, technical teams, operators and regulatory advisers.
- Define measurable functional, non-functional and interface requirements, including availability, accuracy, latency, resilience, recovery, security and audit needs.
- Map current services and interfaces, design future processes and maintain complete traceability from contract through design, test and acceptance.
- Review supplier statements of work and solution designs for gaps, ambiguity and requirement coverage.
- Support change readiness, cutover checks and go-live evidence while embedding privacy, security and accessibility by design.
What you will bring
- At least four years’ experience as a Senior Business Analyst in technology-enabled service environments.
- Strong capability in elicitation, user stories, use cases, BPMN or process mapping, requirements
matrices and facilitation.
- Confidence reading API and interface specifications and defining non-functional requirements for complex integrations or 24/7 services.
- Experience with Jira, Confluence, Azure DevOps or equivalent, plus sound data literacy in Power BI or Excel.
- Telecommunications, emergency services, cloud migration or ITIL experience is
advantageous.
About SafetyNet
At SafetyNet, communication is more than technology. It helps keep people safe. We modernise critical communications for New Zealand's emergency services and wider public safety sector, working with agencies, technology partners and suppliers to deliver secure, reliable and resilient services when they matter most.
How to apply
This opportunity is being managed on SafetyNet’s behalf through external recruitment agencies.
- Submit a cover letter and your current CV through the link on this careers portal and it will be included in the agency consideration
- For a confidential discussion, contact Vanessa Ellis, Programme Manager
- Applications close 5pm, Tuesday 17 November 2026.
Applying for this job
What to show on your CV
- The ad asks for 4 years of experience or more. Make your dates and job titles easy to check, most recent first.
- It names Jira, Confluence, Azure DevOps, Power BI and Microsoft Excel. Use the same words on your CV for the ones you've used, so a search finds them.
- For the work it describes, like "Leading discovery", give an example from your own experience, with a result you can talk about at an interview.
Our guides to the New Zealand CV format, cover letters and interview questions cover the rest.