Retail Manager

Title: Retail Manager

Employment Type: Permanent Full Time

About Chemist Warehouse NZ Established in New Zealand in 2017, Chemist Warehouse has rapidly grown to over 70 stores and continues to expand. We take great pride in being innovative, competitive, and responsive to the evolving needs of our marketplace. As a proudly New Zealand-owned and operated business, we are committed to making healthcare more accessible to all. Our mission is simple but powerful - to break down all barriers to medication and healthcare access, so that our communities can live happier and healthier lives. What's in it for you?!

• Competitive hourly rates
• Friendly and supportive team environment
• Discounts across all of our brands!
• Ongoing training and professional development
• Free flu vaccinations
• Access to EAP and support servicesThe Opportunity

Chemist Warehouse Invercargill is seeking a motivated and passionate individual to join our team as a Full-Time Retail Manager!Job Responsibilities

• Managing the day-to-day retail operations of the store

• Supervising and coordinating retail pharmacy staff and staffing activities

• Building and maintaining customer rapport and loyalty

• Improving the efficiency of store processes and procedures

• Addressing customer complaints as required

• Resolving staffing issues and stock discrepancies

• Ensuring organisational policies and procedures are followed and enforced

• Maintaining workplace Occupational Health and Safety

Skills

• Proven successful retail management experience (within fast paced & high volumes industries)

• Strong stable people management experience (ideally managing 15-25staff)

• Effective and positively impactful leadership, mentorship, and management skills

• Efficient problem-solving skills with a questioning and continuous improvement mindset

• Proficiency in using computer systems and tech savvy

• Exceptional customer service, negotiation, and influential skills

• Strong communication skills and able to relate, partner & advise at all various stakeholder levels

• Applicants for this position must have NZ residency or a valid NZ work permit

Skills Ability to manage underperforming staff and other staffing issues that may ariseDedicated work ethicEffective leadership and management skillsEfficient problem-solving skillsExcellent customer service skillsEye for detail and accuracyProficiency in using computer systemsStrong communication skills among all stakeholdersPhysical Requirements Repeat the same movementsStand for long periods of timeUse hands to handle, control, or feel objects, tools, or controlsWhy Join Us? At Chemist Warehouse, we’re proud of our culture and mission to make healthcare more accessible. Join our fast-growing team and enjoy competitive pay, generous staff discounts, fun work events, and a supportive, customer-focused environment. We offer ongoing training and plenty of opportunities for career growth. If you value innovation, dedication, and making a difference in the community, we’d love to hear from you.Apply Now! The successful applicant will be required to meet a satisfactory National Criminal History Check outcome. Interested in joining our team? Take the next step in your career with us. Apply today and explore limitless opportunities!