IT

People & Performance Systems Solutions Lead

Fletcher Building · 5001+ employees

Auckland2 days ago
OnsiteFull timeMid level

What the role involves

  • Managing LMS platform
  • Supporting system operations
  • Building stakeholder relationships

What they ask for

Experience supporting and administering enterprise SaaS platforms, strong business analysis and stakeholder management, experience with learning/talent/HR technology (ideally Cornerstone), and knowledge of business process improvement.

About the job

Description

As the technology division of Fletcher Building, we partner with teams across the organisation to deliver innovative, reliable and high-performing technology solutions.We're looking for an experienced People & Performance Systems Solutions Lead for our Learning Management System (LMS) to take ownership of our people technology platforms, ensuring they remain effective, secure, well-governed, and aligned to business needs. This is an exciting opportunity to combine platform expertise, stakeholder engagement, continuous improvement, and solution delivery in a role that directly supports the employee experience. About the roleReporting to the P&P Systems Manager, you'll be responsible for the ongoing support, optimisation, governance, and enhancement of our LMS platform. You'll partner closely with Product Owners, business stakeholders, vendors, and technology teams to drive platform performance and deliver meaningful business outcomes. Key responsibilities include:

  • Leading the operational management, support, and continuous improvement of People & Performance systems.
  • Managing incidents, service requests, system releases, testing activities, and platform enhancements.
  • Building strong relationships with stakeholders, vendors, and support providers to ensure successful platform outcomes.
  • Developing reporting, dashboards, and insights that support business decision-making and adoption.
  • Translating business requirements into scalable and sustainable technology solutions.
  • Supporting governance, compliance, risk management, and data integrity activities.
  • Contributing to platform roadmaps and identifying opportunities to improve business processes and user experience.

About youYou'll be an experienced systems professional who enjoys working at the intersection of technology, business improvement, and stakeholder engagement. We're looking for someone who has:- Experience supporting, administering, and enhancing enterprise Saas platform.

  • Strong business analysis, problem-solving, and stakeholder management skills.
  • Experience managing testing, release management, and system change activities.
  • The ability to analyse data and provide meaningful insights and reporting.
  • Experience supporting learning, talent, performance, or HR technology platforms, ideally Cornerstone or a similar system.
  • Knowledge of business process improvement and enterprise system delivery.
  • Experience working in complex environments with multiple stakeholders and competing priorities.

Why join us?This is an opportunity to play a key role in shaping and enhancing critical People & Performance technology solutions across a large and diverse organisation. You'll work alongside experienced technology and business professionals, influence platform strategy, and help deliver systems that support thousands of employees across the Fletcher Building Group. If you're passionate about technology, continuous improvement, and delivering great user experiences, we'd love to hear from you. Apply now and help us build better experiences through smarter people technology solutions.

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