Parts Advisor

Company :

Continental Car Services LtdContinental Cars Parts Centre, a proud part of Continental Cars and Sime Motors, offers a comprehensive selection of genuine parts, accessories, and merchandise for Audi, Volkswagen, Porche, or Ferrari luxury vehicles.

About the Role and Responsibilities

We are seeking an entry level Parts Advisor to join our team and work collaboratively with colleagues and customers in line with company values.

You will also:

• Provide professional, prompt service to customers via phone, email, and front counter.
• Offer accurate product information, including features, availability, and pricing.
• Facilitate sales of parts, accessories, and services to meet company and customer requirements.
• Maintain high levels of customer satisfaction through thorough enquiry handling and timely follow-ups.
• Support internal teams with accurate parts assistance and contribute to stock management.
• Ensure compliance with company policies, IT systems, and health & safety requirements.
• Assist with merchandising, stock accuracy, and housekeeping standards.
• Complete required training and stay updated on dealer bulletins and internal communications.

To be successful in this role, you must

• Have proven experience in a parts advisory or similar role within the automotive industry.
• Demonstrate strong customer service and communication skills.
• Be detail-oriented with excellent problem-solving and decision-making abilities.
• Have some knowledge of parts systems and dealer management platforms.
• Be able to work collaboratively in a fast-paced environment.
• Show commitment to meeting targets and delivering high-quality service.
• Have a Full Driver’s License

Hours of work

This is a full-time role 42.5 Hours a week, Monday to Friday to be worked between the hours of 8:00am to 5:00pm.

What's in it for you?

Continental Car Services is offering the right candidate a competitive salary plus a monthly commission, along with:

• Sime Motors Privileges, an employee benefits programme with discounted shopping across 100+, fuel, in-store discounts and more.
• Health benefits including our Sime Motors Southern Cross Group scheme, offering discounted insurance premiums, free spinal, eye and hearing tests plus an annual flu vaccination every year and other wellbeing initiatives.
• Paid community service and study leave days, with ongoing training & development and financial assistance toward formal study.

If you meet the above and are looking for a role that will reward and challenge you, please apply now.

Check us out at www.continentalcars.co.nz or www.simemotors.co.nz or for further information email recruitment@simedarby.co.nz