Marketing Practice Manager

• Auckland
• Full time | Permanent 40 hours per week
• $110,000 - $120,000 per annum

About the role

We're looking for an experienced Marketing Practice Manager to join our Marketing team in Auckland.

This is a hands-on leadership and operations role at the heart of our marketing function. You'll oversee the day-to-day flow of work across the team, making sure priorities are clear, resources are well managed, and campaigns and projects are delivered efficiently and to a high standard.

You'll be the central point of coordination across digital, content, design and events, while leading key members of the Marketing team and working closely with the Head of Marketing and stakeholders across the business.

What you'll be doing

In this role, you'll:

• Manage marketing workflow, resourcing and capacity across the team, balancing competing priorities and helping ensure workloads remain sustainable leveraging AI.
• Manage day-to-day team resourcing, capacity and workflow across digital, content, events and design
• Prepare the monthly operations reporting and forecasting for leadership team
• Prioritise incoming marketing requests and allocate work across the team
• Lead weekly stand-ups and WIP sessions to keep priorities and delivery on track
• Oversee campaigns and projects from intake through to completion, ensuring clear briefs, timelines and responsibilities
• Identify potential delivery risks or bottlenecks early and help remove roadblocks
• Lead, coach and support direct reports, including regular 1:1s, performance and development conversations
• Continually improve marketing processes, templates, workflows and documentation

About you

You're an organised and confident operations professional who enjoys bringing structure to a busy environment. You can effectively manage competing priorities, engage with a range of stakeholders, and support the team to deliver quality marketing outcomes on time.

What You'll bring:

• At least 1 year of experience in a marketing, marketing operations, practice management or service delivery management role, ideally in a B2B, professional services or technology environment.
• Strong organisational and planning skills
• Excellent communication and people leadership skills
• High attention to detail and a process-focused mindset
• A calm, proactive and solutions-focused approach when priorities change or deadlines are tight.
• Hands-on experience in marketing operations, coordinating activity across teams, campaigns and priorities.
• Proven project management experience within a marketing environment, with the ability to take work from planning through to delivery.
• Demonstrated people leadership experience, including managing and developing direct reports.
• Strong working knowledge of campaign workflows, creative processes and digital marketing execution.
• Proven ability to manage multiple priorities, deadlines and competing workstreams while keeping delivery on track.
• Experience with agency-style traffic, workflow or resource management models.
• Practical experience using work management platforms such as Asana or Monday.com, and Microsoft 365.

What's in it for you?

"Go Beyond" isn't a marketing line at Fusion5, it's the standard we hold ourselves to. It reflects how we bring together solutions, services, and capability to help clients realise their business vision, with AI as a strategic lever for meaningful transformation.

At Fusion5, you'll have the autonomy to influence solution direction, the backing of an established trans-Tasman organisation, and the opportunity to work alongside people who care deeply about outcomes, accountability, and doing the right thing for clients.

We're proud to be a diverse, inclusive, and forward-thinking employer, and we're committed to creating a workplace where our people feel engaged, challenged, supported, and successful.

If you're a marketing operations professional who loves making teams run better, we'd love to hear from you.