Hospitality

Duty Manager

Star Group · 1001-5000 employees

Bay of Plenty19 hours ago
$27.00-$30.00 an hourOnsiteFull timeMid level

What the role involves

  • Supervising shifts
  • Coaching team members
  • Managing customer interactions

What they ask for

At least one year of hospitality experience, ability to lead a team, compliance with NZ Liquor Licensing laws, flexible hours across a 7-day roster including weekends, and strong customer service focus.

  • 1+ yr experience
  • Manages people

About the job

Welcome to Star Group, Aotearoa’s biggest little hospitality group, with an amazing community of venues dotted around New Zealand. It’s simple, our purpose is to bring the best of New Zealand hospitality to our people and local communities.

Right now, we’re on the hunt to fill 4 Duty Manager vacancies in our Bay of Plenty network and we welcome people who thrive in a fast-paced, people-focused environment. You’ll have at least one years’ experience in hospitality and be confident leading a team while ensuring compliance with NZ Liquor Licensing laws. You’re no stranger to working flexible hours across a 7-day roster including weekends, and you’re passionate about creating positive customer experiences. Your day-to-day will include supervising shifts, coaching team members, managing customer interactions, ensuring health and safety standards are met, and supporting business goals like sales targets and cost control. You’ll also lead by example in helping deliver an exceptional hospitality and ensuring smooth open and close procedures. With a competitive hourly pay range of $27 to $30 per hour for 30 hours of work each week, this is an awesome opportunity to sharpen your leadership skills and grow your career with our amazing brand.

To excel in this role, you’ll need at least one year of experience in a similar position, with proven ability to delegate tasks, coach and motivate team members, and ensure high standards of customer service, compliance, and safety in a dynamic venue environment.

If this sounds like a bit of you, then have a crack at joining our 100% homegrown Kiwi company. We can’t wait to hear from you.

Applications close 13 November 2026,