Department Manager

McDonald’s New Zealand is a modern and progressive burger company serving over 1 million customers every week. Macca’s has over 170 restaurants across New Zealand both licensee and company-owned, and a current workforce of over 10,000 employees. Working for Macca’s is more than just a job, it’s a place where you can grow as an individual and as part of a fun team, build friendships, and support those in local communities. We’re a business that aims to have a positive impact in everything we do. Whatever you want to get out of your career – with McDonald’s, you can.

JOB DESCRIPTION

We are looking for enthusiastic Department Managers to join the team at McDonald’s. As a 24-hour business, we can offer flexibility to suit when works for you.

Your keys to success:

• Well-presented, friendly and organised
• Able to lead a team to achieve results
• Adaptable to a fast-paced environment
• Keen to deliver a high level of customer service
• A great team player
• Full working rights in New Zealand is required

Tasks & Responsibilities:

• Lead one of our three restaurant departments; Customer Experience, People Performance, and Product Quality, and take responsibility of the actions and results required within these.
• Deliver and manage outstanding Quality, Service, Cleanliness, profitability and strong people practices on your shifts
• Supervise employees to ensure that restaurant operations and procedures are adhered to
• Comply with restaurant safety and security standards to ensure a safe working environment for all employees and customers
• Take responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant
• Actively seek customer feedback to ensure an exception customer experience is achieved
• Working within a team to deliver the best quality, fastest experience for our customers

Perks of being a part of our Team:

• Discounted Maccas (Yum!)
• You will receive our world-renowned training
• Flexible work hours, we offer shifts that fit around your life and commitments
• We are a diverse workplace and equal opportunity employer
• Our workplace is fun and welcoming

QUALIFICATIONS

Management experience in hospitality and retail. Completion of McDonald’s management training program at a department level is preferable. Relevant McDonald’s department courses may be Developing the Leader in Me (DLM), previously known as IDM or ASM, or courses specific to the three departments; Customer Experience Course (CEC), People Performance Course (PPC), or Product Quality Course (PQC). A current first aid and fire training certificate is preferable.