Configuration Management Analyst

About the Role We’re looking for an experienced Configuration Management Analyst to help strengthen how we manage technology configuration, digital assets and software licences across Northpower.

Sitting within our Enterprise Technology team, you’ll take the lead on maturing our Configuration Management practice and CMDB, making sure the information we rely on is accurate, well governed and genuinely useful.

This is a hands-on role where you’ll work across technology teams, service and product owners, Enterprise Architecture, Security, Finance, Procurement and other stakeholders. You’ll help improve configuration and asset data, establish clear ownership and controls, and provide insights that support better operational, financial and lifecycle decisions.

You’ll be responsible for:

• Leading

the ongoing development and maturity of our Configuration Management practice and CMDB

• Improving

configuration standards, controls, CI ownership, data models and lifecycle management

• Driving

CMDB health, data quality, discovery, reconciliation and remediation

• Leading

and improving the lifecycle governance of digital technology assets

• Strengthening

Software Asset Management, including licence entitlements, utilisation, renewals and optimisation

• Identifying

opportunities to reduce costs, improve compliance and make better use of technology assets and licences

• Providing

configuration and dependency information to support Incident, Problem, Change and service transition activities

• Developing

practical governance, reporting, standards and controls without adding unnecessary complexity

• Working

with stakeholders to improve ownership, accountability and the quality of technology information

About You You’ll be an experienced Configuration Management, CMDB, IT Asset Management or Software Asset Management practitioner, or an experienced technology or business practitioner looking to move into this space. You enjoy turning complex technology information into something accurate, practical and useful.

You’ll bring:

• Strong

practical experience in Configuration Management, CMDB, ITAM, SAM or IT Service Management

• Experience

working with, supporting, or improving Configuration Management, CMDB, asset management, service management, or related technology information practices in a complex environment

• Good

knowledge of configuration data models, CI lifecycles, service relationships, discovery, reconciliation and data-quality controls

• A

solid understanding of ITIL practices, particularly how configuration information supports Incident, Problem, Change and Service Transition

• Experience

with ITSM, CMDB, discovery, asset management or service-mapping platforms

• Knowledge

of software licensing, entitlements, utilisation and lifecycle management

• Broad

understanding of enterprise applications, cloud, infrastructure, networks and security

• Strong

analytical and problem-solving skills, with the ability to turn data into clear recommendations

• Confidence

working across technical and non-technical teams and constructively challenging unclear ownership or weak controls

• Strong

communication, documentation and stakeholder engagement skills

• ITIL

4 Foundation certification or equivalent practical experience, along with a relevant qualification, certification or equivalent professional experience

• A

practical, improvement-focused mindset and the ability to balance day-to-day priorities with longer-term capability uplift

What's in it for you? You'll be joining a business where your work has a real impact on communities across Aotearoa. In return, you'll enjoy:

• Competitive

pay, plus flexible leave and boosted KiwiSaver options

• Life

insurance, discounted medical cover and wellbeing support

• Fuel

and retail discounts

• Ongoing

learning, development and career progression opportunities

• A

supportive, inclusive and family-friendly culture where safety comes first

About Northpower Proudly Kiwi-owned, Northpower is one of New Zealand's largest infrastructure businesses, delivering electricity, fibre, renewables, transmission and energy services across Aotearoa. With over 1,400 people nationwide, we're proud to power the communities that rely on us every day.

How to Apply You’ll suit this role if you enjoy taking ownership, bringing structure to complex environments and helping teams make better decisions from reliable technology information. Apply now via #REQ2150. We welcome people from all backgrounds and are committed to creating an inclusive workplace where everyone feels they belong. Pre-employment checks include a criminal history check, medical assessment, and drug and alcohol testing. Applicants must have the legal right to work in New Zealand.