Community Liaison Officer

Job Description

• Competitive Salary Package with Health Care
• Accommodation Allowance

This is a rare opportunity to join Endura Mining at a foundational stage and help shape its future from the ground up. With active site operations in New Zealand and a growing Sydney based corporate team, we are entering an exciting phase of rapid growth and transformation.

Endura is led by a world class executive team with deep operational experience and a shared long term vision to build a modern, values driven mining company.

Build and maintain Endura’s relationships with the Reefton and wider West Coast community. Coordinate stakeholder engagement, enquiries and complaints, community meetings, sponsorships, donations and records in accordance with Endura’s Community and Stakeholder Engagement Standard (END-COM-STD-001) and supporting procedures

As our Community Liaison Officer, you are responsible for:

Community Relationships and Engagement

• Act as Endura’s primary community contact and build relationships with residents, schools, groups, businesses and service providers.
• Support respectful engagement with mana whenua and Papatipu Rūnanga in line with Te Tiriti o Waitangi principles and Endura’s engagement standard.
• Maintain contact with councils, emergency services, community boards and other local organisations.
• Deliver the Engagement Strategy (END-COM-STR-001) through updates, social media, drop-in sessions, site tours and open days.
• Give neighbours advance notice of site activities that may affect them.
• Represent Endura professionally at community events and meetings.

Complaints, Concerns and Enquiries

• Receive community complaints, concerns and enquiries across all contact channels.
• Manage complaints under END-COM-PRO-002, from acknowledgement and investigation through to response and closure.
• Work with site teams to review relevant monitoring data and complete agreed actions.
• Promptly escalate serious, repeated or sensitive matters to the Consent and Permitting Lead.
• Report trends and recurring issues to inform planning and improvement.

Quarterly Community Meetings (Community Liaison Group)

• Coordinate quarterly Community Liaison Group meetings, including invitations, venue and catering.
• Prepare agendas, presentations, site updates and action reports with site leaders.
• Record and distribute minutes, then track actions and commitments to closure.
• Maintain the membership list and support the chair and presenters.
• Record compliance with consent conditions relating to community engagement.

Sponsorship, Donations and Events

• Promote the sponsorship and donations programme and assist applicants.
• Administer applications under END-COM-PRO-003, including eligibility checks, assessment and approval routing.
• Prepare recommendations and promptly notify applicants of decisions.
• Process approved payments and track expenditure against budget.
• Coordinate sponsored and community events, including logistics, branding and attendance.
• Track recipient acknowledgement, reporting and outcomes.

Community Registers and Records

• Maintain stakeholder, engagement, complaints, sponsorship, commitments and CLG action registers.
• Maintain accurate community records in Donesafe with the HSEC Systems Specialist & Document Controller.
• Protect personal information in accordance with the Privacy Act 2020.
• Keep records audit-ready and suitable for consent reporting.

Reporting and Communications

• Prepare monthly reports on engagement, complaints, funding and upcoming events.
• Draft newsletters, notices, social media and website content for approval.
• Refer media enquiries to the authorised spokesperson

About you:

• Strong interpersonal and communication skills across community and senior stakeholders.
• Calm, empathetic and solution-focused in difficult conversations.
• Strong organisation, event coordination and attention to detail.
• Clear writing for community communications and reports.
• Competence with Microsoft 365, registers, databases and HSEC systems.
• Sound judgement, discretion and integrity.

What we offer:

• Competitive remuneration package.
• Accommodation Allowance.
• Stable long-term employment with a growing mining company.
• Modern underground fleet and equipment.
• Ongoing training and career development opportunities.
• Supportive and safety-focused workplace culture.
• Camp accommodation and meals provided.
• Employee wellbeing and assistance programs.

If this sounds like the role for you, apply today!

Why Endura?

At Endura, your impact will be felt every day. You will have the autonomy to make the role your own, the opportunity to shape how we operate, and the chance to grow alongside a business that is scaling fast.

This is not just another role, it is your chance to be part of something exciting, meaningful, and full of possibility.

www.enduramining.com