Administration

Booking Clerk Endoscopy

Health New Zealand - Te Whatu Ora Waikato · 5001+ employees

Thames, WaikatoYesterday
OnsitePart timeNo experience needed

What the role involves

  • Scheduling appointments
  • Maintaining patient records
  • Supporting clinical staff

What they ask for

Excellent communication, customer service, clerical skills, time management, organizational skills, empathy, ability to learn new systems, and calm under pressure.

About the job

 Thames HospitalPermanent, part-time, 48 hour per fortnightRostered shifts Monday to Friday Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. This position is open exclusively to Health New Zealand | Te Whatu Ora staff only. About the RoleAre you a proactive and enthusiastic booking clerk or administrator looking for a role where you can make a real impact. in a dynamic healthcare environment?This is a fantastic opportunity to work in a fast-paced, rewarding role that offers plenty of variety. You'll be at the frontline of our booking department, organising patient appointments, creating a welcoming environment for patients and their whānau, while providing essential support to our clinical staff, making this position a vital part of our hospital community.In this permanent part time position, you would be working 3 days per week (a total of 24 hours per week) on weekdays only.Key responsibilitiesMaintain accurate patient informationSchedule surgical appointmentsSchedule outpatient appointmentsSupporting services to meet Ministry of Health targetsLiaising with staff and patients If you're ready for a change and want to contribute to meaningful care, we'd love to hear from you!  Click here to view the position description. About the ServiceWe pride ourselves on the provision of quality and patient focussed care and work in a true inter-disciplinary way with clinical and allied health team members. The hospital is an integral part of our community and you would be joining a team that truly makes a difference. About ThamesThames Hospital is a modern 50-bed secondary care facility offering a comprehensive range of services, including an emergency department, inpatient care, day surgery, an infusion unit, rehabilitation services, birthing unit and low-acuity mental health care. Our hospital boasts 24-hour laboratory and radiology services, including advanced CT imaging.As an accredited training hub, we support 5th and 6th-year medical students from Auckland University, PGY2 House Officers, and registrars in Rural Hospital Medicine and General and Acute Care Medicine.We offer a robust quality improvement program, CME opportunities, and an RMO teaching program. Telehealth is expanding at Thames, supporting inpatient care, outpatient clinics, and emergency services like stroke thrombolysis. Located in the heart of The Coromandel, Thames is a charming town steeped in history and surrounded by stunning natural beauty. The area offers a mix of colonial architecture, a vibrant arts scene, and a rich cultural heritage, including Māori history and the town's gold mining past. Outdoor enthusiasts will find endless opportunities to explore the Coromandel Ranges and Kauaeranga Valley with hiking and camping right on your doorstep. Thames also marks the beginning of the Hauraki Rail Trail, perfect for cycling through the regions scenic landscapes. With an abundance of caf s, boutique shops, and local attractions, Thames provides a perfect balance of adventure, relaxation, and community. It's an ideal place to build your career while enjoying the serene beauty and lifestyle of the Coromandel.For more information on living and working in Waikato click hereJoin us - Come and join us at Thames Hospital About youTo be considered for this opportunity, you must be able to demonstrate the following:Excellent communication skills with a pleasant telephone mannerStrong customer service focusAbility to work autonomously and within a team environmentWell-developed clerical skills, previous booking clerk experience would be an advantageExcellent time management and organisational skillsEmpatheticQuick to learn new systemsCalm under pressure Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. How to ApplyTo apply please click Apply online or apply via our Waikato Careers website by clicking here.All applications must be submitted through our online careers portal before 11:59 pm on 15 October 2026. If you have any questions about the role, please contact Lisa McKerrow at Lisa.McKerrow@TeWhatuora.govt.nzWe will review applications as received and may proceed with the recruitment process, before the closing date of this advert.