Senior Business Analyst & Product Owner

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

About you

We are looking for a Senior Business Analyst & Product Owner to work on our Tradify product. Tradify is on a mission to transform how tradespeople run their businesses and have a positive impact on their life. We hire people with energy to build something special that will transform an industry and meaningfully impact our customers. Success for us is millions of people using Tradify across the world.

You’ll get a great understanding of what our product plans and briefs are, ensure the product development teams work closely, collaboratively and efficiently to ship great experiences and create value for the business.

This job goes deeper than simply managing sprints and schedules with limited scope and minimal impact. You will co-orindate delivery using our version of Shape Up, you’ll also be responsible for building a positive and productive cycle team culture. Cycle teams are you, designers and engineers working together to deliver meaningful features in just 6 weeks!

Day-to-day, you will:

• Kick off the morning with coffee and a catch-up with a diverse range of team members.

• Have a chat with the Product Managers to discuss how a new feature will deliver on our strategic objectives for the business.

• Take a deep dive with Engineering to investigate how a new feature can be best implemented and document some specifications to ensure it is well understood.

• Bring together a team working on a cycle to check everyone is aligned, there are no blockers and any outstanding decisions are being worked on.

• Set the plan and direction for a cycle of work, and plan the necessary launch activities needed for release.

• Demonstrate thought leadership and serve as the subject matter expert for product ownership and project management.

• Establish and manage the ongoing cycle activities and process, drawing on inputs and feedback from participants and other stakeholders to ensure we are continually developing and optimising our proceses

What is a Cycle you say? Glad you asked!

For a lot of what we do we work in what we call Cycles, which can last for a given amount of time - like 6 weeks. Each cycle has a dedicated team to design, develop and test solutions that have been recommended to the business by Product Managers. You'll be responsible for ensuring the team understands the strategic objectives, as well as the details and considerations in your product brief.

Your skills and experiences might also include:

• 5+ year's experience in product ownership, project management, business analysis, information architecture or an equivalent combination of relevant education and experience.

• Experience leading design and development team practices within a UX design or digital product or services company.

• Have a great understanding of the concepts of product development, and user experience design as they relate to digital product and service design.

• Enjoy participating in a high performance team-oriented environment to deliver sophisticated digital solutions.

• Can serve as a subject matter expert as well as coach others in project management, delivery and release planning and launch activity.

• Are highly organised with great attention to detail.

• Have excellent written and verbal communications skills.

• Believe that tradies do important work and that supporting them to success is an awesome job.

• Want to do work that improves other people’s lives, but also believe it should be fun.

• Ability to work independently, take initiative, and contribute to new ideas required in a diverse, fast-paced, deadline-driven team environment.

• Analytic skills, with strong problem solving ability.

• Great people skills (you’ll know how to communicate with team members and have some fun).

• Above all you must be excited about joining a world class team building a global business doing something amazing.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.