Product Lead - 2x Roles

This is us. Where care and performance matter.

At Kiwibank, our purpose is Kiwi making Kiwi better off. It guides everything we do and how we show up for our customers, our communities and each other.

We have two fixed-term Product Lead opportunities through to June 2028, based in either Auckland or Wellington.

As a Product Lead, you’ll work closely with squads across Digital & Technology, helping translate strategy and customer needs into clear priorities and deliverable outcomes. You’ll connect the ‘why’ with the ‘how’, bringing people together around what matters most and helping your squad unlock value early.

What’s this role about?

You’ll be at the heart of your squad, helping shape, refine and deliver work that solves real customer needs.

Working closely with Product, Delivery and Engineering, you’ll help create a shared understanding of the outcomes your squad needs to achieve and ensure work is broken down in a way that enables effective delivery.

You’ll:

• Facilitate agile ceremonies and help the squad understand and deliver on its commitments.
• Maintaining a high-quality backlog, working with Product Management, Architecture and Engineering to develop and define roadmaps, and defining metrics to support decision making.
• Keep stakeholders informed on delivery progress, milestones, risks and outcomes.
• Help solve problems across your squad or Hub and drive continuous improvement.
• Build strong relationships and create alignment across squads and stakeholders.
• Refine user stories, develop story maps and break work into smaller increments that unlock value early.

What you’ll bring

You’ll be someone who enjoys bringing clarity to complexity and can comfortably move between strategic thinking and the detail needed to help a squad deliver.

Ideally, you’ll bring:

• Experience contributing to complex, business-critical initiatives.
• Strong experience working in an agile environment.
• Experience working with squads and turning requirements into user stories and actionable outcomes.
• Strong stakeholder management and relationship-building skills.
• Excellent written and verbal communication skills.
• A continuous improvement mindset and the confidence to challenge ‘business as usual’.
• A relevant tertiary qualification in business, information systems or technology.

Come as you are

At Kiwibank, we’re all about making Kiwi better off. That means doing what’s right for our customers and communities and creating a workplace where people can belong, perform and succeed.

If you’re an experienced Product Lead who enjoys working at the intersection of customers, technology and delivery, we’d love to hear from you.

There are two fixed-term positions available through to June 2028, based in either Auckland or Wellington