Operational Risk and Compliance Manager

• Shape smarter risk practices across Kiwibank’s Corporate Functions
• Grow your career alongside trusted risk and compliance experts
• Enjoy market leading benefits for you and your whānau
• Auckland or Wellington based with flexible working options

Our Risk team makes an essential contribution to Kiwibank by creating clear, consistent and integrated approaches to managing risk. We provide trusted advice, constructive challenge and practical support that enables our people to make sound decisions, protect our customers and deliver on our purpose of Kiwi making Kiwi better off.

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

As an Operational Risk and Compliance Manager, you will provide expert Line 1 risk and compliance support to Kiwibank’s Corporate Functions, including Finance, Legal, Purpose and Brand, People and Risk.

You will partner with leaders to strengthen risk ownership, develop clear risk profiles, treatment plans and roadmaps, and translate enterprise frameworks and regulatory expectations into effective business practices. You will provide trusted advice and constructive challenge across operational risk, compliance, assurance, regulatory change and strategic initiatives.

You will also coordinate Kiwibank’s annual corporate insurance renewal process, support insightful risk reporting and help identify emerging themes and opportunities to strengthen risk maturity across the bank.

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters.

At Kiwibank, we will help you build on your strengths and develop new skills, but in the meantime, we would love to hear from you if you have some of the following skills and experience:

• Extensive experience in operational risk, compliance or internal audit, ideally within financial services, a similarly regulated organisation or a Big 4 environment
• Strong knowledge of operational risk frameworks, compliance obligations, controls and assurance practices
• Proven ability to strengthen risk maturity, implement regulatory change and drive sustainable process and behavioural improvements
• Confident influencing senior leaders and providing constructive challenge across complex or competing priorities
• Strong analytical capability, sound judgement and the ability to identify trends, emerging risks and practical actions
• Proven relationship management skills, with the ability to quickly build trust across Line 1, Line 2 and senior stakeholder groups

You do not need to tick every box here to be considered! Above all we are looking for someone who embodies Kiwibank’s purpose and values, Ngā Kauwaka, and someone who thrives in a vibrant and inclusive work environment.

Tono mai | Apply Now Join our Kiwibank team and grow your career in an environment where you can belong. Applications close on 22nd November. We will be reviewing resumes throughout the advertising period and may withdraw the ad at any time.

For more detailed information on the role, please see the attached Position Description.

Ko tātou tēnei. Hei hāpai ake i a koe | This is us. Where you matter.

Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work: this is Kiwibank. A place where you can belong and thrive. We are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.