Infrastructure Systems Engineer

Company Description:This position sits within the Digital Services division of the People, Performance and Culture group. The purpose of this group is to enable Hamilton City Council to become a leading, community-focused council by helping teams prioritise important work, ensuring they have the right systems, processes, and tools, and improving the way they work.

Job Description:He angituutanga: The opportunity

Joining the Digital Services - Cloud & Network Team you will be working with a variety of individuals including business users, internal and external customers, application developers and project leaders with a primary focus on large-scale systems, applications, databases, and reports leveraging multiple tools, processes, and technologies.

As one of our Systems Engineers your primary responsibility will be managing, reviewing, and automating Council's backup systems, system patching, and patch management processes, alongside monitoring Council's broader IT infrastructure systems, networks, and processes. The main tasks will include ensuring that backup, recovery, and system SLA targets are met, driving automated patch deployment workflows, maintaining information security, and ensuring functional integrity, performance, capacity, and high availability.

You will oversee and manage daily activities related to infrastructure. More specifically, you will support a Windows-based server environment with more than 150 servers, including on-premises, private, and public cloud setups. You will work with ESX virtualization and SCCM and while basic scripting skills are beneficial, they are not essential. You should have knowledge and experience in troubleshooting user issues within a Windows environment, such as access problems, account issues, and using the event viewer. Additionally, you will need to have the ability to learn new skills and technologies.

Qualifications:Oo puumanawa me oo wheako | Your skills and experience

• Tertiary and/or industry qualification in IT, or equivalent experience.
• Microsoft Azure Certified: Azure Administrator or an equivalent certification.
• Good understanding of server architectures, backup frameworks, and patch management solutions.
• At least 3 years of experience in managing and administrating servers, networks, backup operations, and system patching.
• Proven experience in automated patch management and backup/recovery strategies.
• Experience with Active Directory administration.
• Experience with SCCM for automated patch deployment and ESX virtualization.
• Knowledge of networking, firewalls, DNS, and network configuration and support is preferred.
• Basic scripting knowledge (e.g., PowerShell) for automating routine tasks is a plus.
• Excellent verbal and written communication skills, able to convey technical information clearly.
• Experience in local government is preferred.

Additional Information:He aha te wariu o te utu kaimahi? | What’s the salary?

Circa NZD 95K dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei!: Apply Now!

• View the position description.
• Click apply
• ​Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on 15 October 2026

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.