Quality assurance

Compliance Specialist

Open Country Dairy Ltd

Auckland3 days ago
Full time

What the role involves

  • Preparing technical documents
  • Maintaining product information
  • Coordinating compliance testing

What they ask for

NCEA Level 2 or equivalent recognised learning; 2–3 years’ experience in dairy, food processing, quality assurance, customer support or technical administration; legal right to work in New Zealand

  • 2+ yrs experience

About the job

Bring your attention to detail and customer-focused approach to a role that helps keep product information accurate, compliant and trusted. Open Country is looking for a Compliance Specialist to support customer technical documentation, product data, testing coordination and compliance records.

About The Role

Reporting to the Compliance Manager, you will help ensure customer-facing technical information is accurate, current and aligned with approved processes, customer expectations and regulatory requirements.

What you’ll get involved in

  • Prepare and update customer technical documents, statements, attestations and product information forms.
  • Maintain product specification, testing and customer-facing information in approved systems and templates.
  • Coordinate customer, periodic and specification testing, including laboratory communication and follow-up.
  • Prepare supporting documentation for registrations, renewals, vendor approvals and customer compliance requirements.
  • Identify data gaps, recurring issues and opportunities to improve compliance processes.

About You

You’ll enjoy detail, structure and working with information that needs to be right the first time. You’ll be confident following approved processes, asking questions when needed and working collaboratively with internal teams, customers, laboratories and third-party providers.

What you’ll bring

  • NCEA Level 2 or equivalent recognised learning.
  • 2–3 years’ experience in dairy, food processing, quality assurance, customer support or technical administration.
  • Strong administrative, numeracy, computer and communication skills.
  • High attention to detail and confidence working with technical information.
  • A collaborative, reliable and service-focused approach.
  • Qualification in quality assurance, food technology, dairy processing or a related field.
  • Experience with customer-facing technical processes, ERP systems, master data, laboratory testing or product specifications.

Desirable experience

  • Qualification in quality assurance, food technology, dairy processing or a related field.
  • Experience with customer-facing technical processes, ERP systems, master data, laboratory testing or product specifications.

Why join us?

You’ll join a busy, collaborative compliance environment where accuracy, service and continuous improvement matter, while supporting information that our customers rely on.

Apply now

If you’re ready to build your compliance career in a role where precision, ownership and teamwork are valued, apply now with your CV and cover letter. Applicants must have the legal right to work in New Zealand.

Applications close on 20 October 2026, unless an appointment is made earlier.

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