CHT Care Homes is a trusted, not-for-profit organisation with over 60 years of experience supporting older New Zealanders. With 21 homes across the North Island, we’re proudly values-led—centred on care, compassion, comfort, companionship and connectedness.
Purpose of Position:
To be responsible for the support of the organisation’s accounts receivable and maintenance of related records.
Accountabilities:
- Assist Accounts Receivable Administrator with monthly debtors billing through CHT patient management system.
- Assist with setting up and receipting of payments from resident families and funding providers.
- Debtor reporting and assistance in the collection of overdue amounts.
- Responding to resident family queries relating to accounts and following up with appropriate action.
- Liaison with funding agencies.
- Involvement in continuous improvement and system enhancement projects.
- Other duties as requested by the Finance Manager
Ideal Person Specification
- Good communication skills, both oral and written. Clearly spoken English
- Proven customer service skills
- AR full cycle experience in a high volume environment
- Accurate and fast data entry skills
- Competence with Microsoft Word and Excel, with Excel to intermediate level
- Experience with an ERP system an advantage.
- Experience with a healthcare billing system an advantage.
- Trustworthy with confidential information
- Proven ability to work in a team.
- Able to work with minimal supervision